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How do I ensure successful KYC verification?

As a regulatory requirement, Know Your Customer (KYC) is a vital process in ensuring a safe, secure and trustworthy experience at Cooked. KYC enables us to verify the identity of our users, which in turn can help prevent fraudulent activities such as identity theft, money laundering, underage gambling and other illicit activities.

The following guide is designed to help you correctly complete any KYC requests that are sent to you, including do’s, don’ts and other helpful information.

To access and update verification, head to Profile Settings > Verify.

Document Verification (Levels 1 & 2)

  • Submit a piece of government issued ID. We classify documents into 4 main types:

    • Passport

    • ID card

    • Driving license

    • Residence permit.

  • Our system will use your submitted ID to fill in your basic information, including:

    • Full Legal Name

    • Date of Birth

Proof of Address (Level 3)

  • A valid proof of address must show that it was issued within the past 3 months

  • Some examples of valid Proof of Address documentation include:

    • Bank statements

    • Utility bill for gas, electricity, water, internet, etc.

    • Letters from a recognized public authority or public servant/any government-issued correspondence

    • Current lease agreement with signatures of the landlord and the tenant

    • Credit card statements

    • Employer’s certificate for proof of residence

    • House purchase deed

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